Delivery Information

Shipping Locations

• We ship to all Germany and internationally to select countries. Please check the shipping options during checkout for your location.

Processing Time

• Orders are typically processed within 1-3 business days after receipt.
• You will receive a confirmation email once your order is shipped.

Shipping Methods

• All orders are shipped via our delivery partners (e.g., DHL, Hermes, DPD, etc.).
• A tracking number will be provided to you to track your shipment.

Shipping Costs

• Free Shipping: For orders over €25 (or the equivalent amount in other currencies) within Germany.
• Shipping costs for orders below this amount will be calculated at checkout.

Estimated Delivery Times

• Germany: Delivery typically takes 2-5 business days.
• International Orders: Delivery typically takes 7-14 business days, depending on the destination country.
• During sales periods or promotions, delivery times may be longer than usual due to higher order volumes.

Customs and Import Duties

• For international shipments, customs duties or import taxes may apply and are the responsibility of the customer.
• Please check with your local customs office for more information on potential charges.

Order Tracking

• After your order is shipped, you will receive a tracking number by email. Use this number to track your shipment with the respective shipping provider (e.g., DHL, Hermes, DPD, etc.).