Delivery Information
Shipping Locations
- We ship to all Germany and internationally to select countries. Please check the shipping options during checkout for your location.
Processing Time
- Orders are typically processed within 1-3 business days after receipt.
- You will receive a confirmation email once your order is shipped.
Shipping Methods
- All orders are shipped via our delivery partners (e.g., DHL, Hermes, DPD, etc.).
- A tracking number will be provided to you to track your shipment.
Shipping Costs
- Free Shipping: For orders over €25 (or the equivalent amount in other currencies) within Germany.
- Shipping costs for orders below this amount will be calculated at checkout.
Estimated Delivery Times
- Germany: Delivery typically takes 2-5 business days.
- International Orders: Delivery typically takes 7-14 business days, depending on the destination country.
- During sales periods or promotions, delivery times may be longer than usual due to higher order volumes.
Customs and Import Duties
- For international shipments, customs duties or import taxes may apply and are the responsibility of the customer.
- Please check with your local customs office for more information on potential charges.
Order Tracking
- After your order is shipped, you will receive a tracking number by email. Use this number to track your shipment with the respective shipping provider (e.g., DHL, Hermes, DPD, etc.).
